Unhappy with your purchase?We understand that it can be uncomfortable for customers to purchase online, items that they have not handled. We will gladly provide more detailed pictures and condition reports to give a better understanding of the item. It is very important for us that our customers are completely satisfied with their purchases. If you are unhappy in any way, please inform us. We offer a refund policy, even for items that are not damaged. Please note that refunds are made on the purchase price, not including transport. Refunds will be made on return of the item in its original condition. Returns should be made within one week of receipt.